Weekday Economy Pickup Service occurs between the hours of 1pm to 5pm.
Residential Pickup Service is ground level Threshold Service from front door, foyer area, or garage area. Room Specific Service is not provided (kitchen, bedroom, etc). Non-paved & restricted access points may be refused. No Stairs for any one piece +100 Lbs or that will not fit on a standard dolly. Cargo +100 Lbs must have skids for pallet jack.
Special "Time Specific" Pickup Service is a one hour time window service provided between the hours of 8:00 A.M. - 5:00 P.M. (Mon - Fri).
Liftgate is a lifting mechanism on the rear of truck used for any one piece exceeding 100 lbs when a fork-lift or dock are not available. Liftgate Maximum Weight: 2000 lbs. Maximum Dimensions: 75" x 50" with both sides being fork accessible.
Palletize & Shrink-Wrap Service is $35 per pallet. Please visit the PALLETIZING page for complete details.
Insurance - visit our INSURANCE page for more information.
GENERAL CONDITIONS OF SERVICE
All cargo must be packaged, palletized or crated for our LCL Economy Seafreight Service. We provide a labeling feature in our shipping instructions that is emailed within one business day after scheduling & payment are effected.
We guarantee our pricing for 10 business days from the date of the booking or initial payment (whichever is later).
All rates are in U.S. Dollars.
Final price is based on certified weight and dimensions as determined at our origin station.
Station to Station SeaFreight rates are on basis of Rate per Cubic Meter. When the density of cargo exceeds 750 kg per 1 cubic meter a 50% per cubic meter surcharge will apply.
Pickup & Line-Haul Service Chargeable Weight is the greater of Actual Weight or Volume Weight. Volume Weight Formula: (Length" x Width" x Height") divided by 250 = Volume Weight in pounds.
Destination Station Handling Charges include but are not limited to cross dock fees, handling, documentation, customs bond, fuel surcharge and currency adjustment factor.
We do not ship Hazardous or Perishable cargo!
Oversize cargo is defined as length greater than 120", width exceeding 92" and height exceeding 89". This type cargo is subject to but not limited to a 50% per cubic meter surcharge and acceptance by iQ Global Logistics Corp.
Wood Packing Restrictions apply to certain countries. Review our comprehensive overview at this link WOODPACKING.
ONE BUSINESS DAY is required to execute complete scheduling. ATTEMPTED PICKUP - One business day advance notification for pickup scheduling changing is required to prevent $75 attempted pickup charge.
iQ Global Logistics Corp is a Federal Maritime Commission licensed Non-Vessel Operating Common Carrier (NVOCC) - Ocean Transport Intermediary License No. 020574N. iQ Global Logistics Corp do NOT provide services to unlicensed Ocean Transportation Intermediaries.
